COVID-19 Response

Your safety is our top priority.

Here at 9S Living apartment, we are committing to our updated COVID-19 safety and cleaning processes to give you peace of mind when you need to get away. Below are our COVID-19 response to keep our guests and staff safe.

  • We are dedicated to five-step enhanced cleaning process from Airbnb.

It goes beyond basic cleaning to sanitise the entire listing. The expert-backed process is a vital step in helping to ensure the safety of our community. Airbnb will continue working with the expert advisors and closely monitor new findings from global health organisations, updating our policies accordingly.

Find more information here: https://bit.ly/33arz1d

  • All our apartments are cleaned by professional cleaners.

Our cleaning team is keep updating for new process of cleaning and sanitising to maintain evolved standards.

  • All our apartments go through an elevated standard clean before and after each stay.
  • We use all high quality disinfectant product range.

We also provide cleaning supplies and face masks to all our guests.

  • All staff interaction are dealt remotely.

We are contacting you remotely throughout your stay, though we are happy to support you directly if there’s any necessary situations.

  • All check-ins are remotely done.

We keep using Vera system for safe self check-in. Vera system provide security features alongside easy and smart systems for your stay.

 

This has been a challenging time for us all. We are together to come through this pandemic.

Stay safe and look after each other.

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